With an older Sony NWZ-A15 Walkman, the SenseMe analysis is carried out on the device itself which negates the need for acquiring properties on either Media Go or Music Centre for PC. This isn't really very realistic - I mean how many PC's do you think I can afford? I've been in touch with Sony customer services and the 'solution' is to 'try installing Music Centre for PC on another Windows 10 PC'. I then receive a Windows error message reminding me that the programme has stopped working correctly. On Windows 7, the programme opens and I'm able to use it to acquire the properties needed to use SenseMe before the programme itself regularly crashes after 4- 5 minutes. I've uninstalled/re-installed the programme both with and without PC restarts and the problem remains - 'contents not found'.

I've found that I can copy and paste files onto the Walkman via Windows, but the files are loaded without the properties needed to use the SenseMe function on the device correctly. I'm therefore unable to load music into my Walkman using the programme. I've used the 'menu - import folder' option in an attempt to load music files and nothing happens. On Windows 10, the programme opens with a message reading 'contents not found'.

I own a Sony Walkman NW-A45 and have installed Sony's Music Centre for PC on two PC's - one running Windows 10 and the other running Windows 7.